Effective Date: January 2025

Business Name: Infinite Echo Transformation, LLC

Business Location: Georgia, USA

These terms explain the scope of our services, payment commitments, cancellation options, and expectations for a respectful coaching relationship.

1 Acceptance and Scope

These Terms & Conditions govern services purchased from Infinite Echo Transformation, LLC, a Georgia business ("Company," "we," "us," or "our"). "Client," "you," and "your" refer to the person purchasing or participating in our services. Please read these terms before enrolling or paying.

You accept these terms when you sign an agreement or affirmatively accept them during enrollment or checkout. Merely visiting our website does not enroll you in a paid service. Services are intended for adults age eighteen (18) or older; services for minors require a separate written agreement and appropriate parent or guardian consent.

Your written program agreement, enrollment confirmation, and these terms together describe your purchase. A specific provision in a signed program agreement or later mutually accepted written amendment controls over a conflicting general provision here. Our Privacy Policy explains how we handle personal information. Mandatory legal rights take precedence over any conflicting provision.

2 Services and Program Details

We offer transformational coaching, private mentorship, Somatic Intuition & Spiritual Sovereignty, group programs such as Sacred Rebirth, Akashic Records sessions, spiritual and energetic practices, meditation, masterclasses, digital resources, circles, and retreats. These offerings support personal development, spiritual exploration, and self-awareness.

Before purchase, the applicable offer or written agreement will identify the total price, payment schedule, program duration, included sessions, support channels, and resource access period. A program lasting six months may have a payment schedule that extends beyond six months; the agreed payment schedule remains separate from the service period.

Additional services, extensions, or future enrollment require a separate agreement. Retreats, recurring memberships, and other offerings with different cancellation or access arrangements must disclose those arrangements before purchase. We will not materially reduce purchased services without your agreement or an appropriate remedy under Section 6.

3 Health Disclaimer and Voluntary Participation

Our services are not medical treatment, psychotherapy, mental health counseling, diagnosis, or licensed legal or financial advice. Terms such as "healing," "activation," and "energy work" describe spiritual or personal-development practices, not a promise to diagnose, treat, or cure a condition. No specific emotional, physical, spiritual, relationship, or financial outcome is guaranteed.

Participation in any practice is voluntary. You may decline, modify, pause, or stop a practice. Follow your comfort level and consult a qualified healthcare professional about relevant health conditions and whether a proposed practice is appropriate for you. Do not discontinue prescribed care or medication based on our services.

Please share relevant participation needs or limitations you are comfortable disclosing. We may recommend a modified practice, defer a session, or refer you to a qualified professional when a request falls outside our scope. We do not provide emergency or crisis services. For an emergency, contact appropriate local emergency services.

You remain responsible for your personal decisions and for seeking appropriate professional care. This does not excuse the Company from responsibilities imposed by law.

4 Payment Policy

Payment must be made in full before services begin unless a payment plan has been agreed upon in writing. For approved payment plans, the initial payment must be received before services begin, and subsequent installments are due on the agreed dates.

For fixed-term programs, a payment plan divides the total program fee into installments; it is not a month-to-month subscription. Payment obligations are subject to Section 6 and any exceptions we approve in writing.

If a payment remains unpaid more than three (3) calendar days after its due date, we may pause sessions and resource access until the overdue amount is paid or another arrangement is agreed upon in writing. We will notify you of the overdue payment and pause. A payment-related pause does not automatically extend the program or alter the payment schedule.

Any Company late-payment or failed-transaction fees must be disclosed and agreed upon before enrollment and permitted by law. We will not impose unspecified fees. Please contact us before the due date if you anticipate difficulty making a payment.

Automatic charges require a separate payment authorization specifying the amount or method of determining it, frequency, and applicable schedule. We will provide a copy of that authorization. You may revoke authorization by contacting us, subject to applicable payment rules. Revoking automatic payment authorization does not by itself cancel a valid underlying payment obligation; an alternative payment method may be needed. Charges must stop as required by law, and installments expressly waived in writing will not be collected.

5 No Refund Policy

Except where required by applicable law, provided under Section 6, or expressly agreed by the Company in writing, all purchases are final and payments already made are nonrefundable. This reflects the preparation, reserved time, and resources committed to our offerings.

Choosing not to participate, missing sessions, or not using available resources does not by itself entitle you to a refund. Cancellation and refunds are separate matters: cancellation may end future payment obligations without refunding amounts already paid.

This policy does not authorize us to retain payment for services we cancel or fail to provide when a refund or other remedy is required by law. It does not restrict lawful payment disputes or other nonwaivable rights. If you are unsure whether an offering is right for you, please book a discovery call or contact us before purchasing.

6 Cancellation and Rescheduling

Fixed-term program cancellation. You may cancel a fixed-term coaching or mentorship program by emailing the contact address in Section 12 within fourteen (14) calendar days after enrollment. Your enrollment date is the date we confirm acceptance of your enrollment in writing. Notice must be received by 11:59 p.m. Eastern Time on the fourteenth calendar day following that date. Include your name and program name. No particular wording or explanation is required.

Timely cancellation takes effect when we receive your written notice and ends your obligation for installments due after that receipt. Payments already made remain subject to Section 5. We will confirm the cancellation, any amount already due, and when services and resource access end. A delay in our acknowledgment does not invalidate timely notice.

After this window, the standard policy does not permit cancellation of the remaining fixed-term payment commitment unless required by law or approved by us in writing. You may stop attending at any time, but stopping participation does not automatically release you from remaining installments. This provision applies to a disclosed fixed-term program fee, not an ongoing subscription.

Exceptions

We may approve early cancellation or another arrangement case by case. Written confirmation will identify the final payment amount and due date, any installments waived, the service end date, any refund, and the resource access end date. The final payment date does not automatically determine the service end date. An individual exception does not change the policy for other enrollments.

Session rescheduling

Please provide at least twenty-four (24) hours’ notice to reschedule a session. Rescheduling is subject to availability within the agreed program period. A session missed or canceled with less notice is forfeited and will not be refunded or rescheduled unless we approve an exception in writing or law requires otherwise. Changing an individual appointment does not automatically extend the program or change payments.

Company cancellations

If we cancel an individual session, we will offer a mutually suitable replacement for that session, with your agreement. If we end a program early or cannot provide a material portion of purchased services, we will offer an agreed alternative attributable to undelivered services and may waive installments attributable to those services. We will not impose a substitute instead of a refund where you have a legal right to a refund.

Separate offerings

The 14-day program policy does not automatically apply to standalone appointments, immediately delivered digital products, retreats, or recurring memberships. Any different terms must be clearly disclosed before purchase and remain subject to applicable law.

7 Intellectual Property and Resource Access

The Company or its licensors own the original workbooks, videos, meditations, written materials, recordings, and other resources provided through our services. You receive a limited, nonexclusive, nontransferable license to use them for your own personal development.

You may not sell, redistribute, publicly post, share account access, or use our materials to teach others without written permission, except as permitted by law. You may download or print resources expressly made available for that purpose. Any permitted personal use remains subject to these restrictions after program access ends.

Portal and replay access lasts for the period disclosed at enrollment or subsequently agreed in writing; lifetime access is not implied. Your own journal entries, feedback, and other original contributions remain yours. We do not acquire ownership of your reviews or testimonials.

8 Confidentiality Privacy and Community Conduct

We treat personal information and private session discussions with care and confidentiality. Disclosure may occur with your consent, to service providers who need access to deliver or administer services under appropriate confidentiality obligations, or when legally required or reasonably necessary to respond to a serious safety concern. Our Privacy Policy provides further information. Coaching communications do not automatically have the legal privilege that may apply to attorney-client or certain healthcare relationships.

In group programs, participants must not disclose another participant’s identity, personal story, screenshots, or private communications without permission. We ask all participants to honor this commitment, but cannot guarantee another participant’s compliance or absolute security of online platforms.

Recording requires advance notice and appropriate participant consent. Private sessions will not be recorded without your consent. Before recording a group session, we will explain its purpose, who may access it, and available participation options. Participants may not independently record sessions without permission from the Company and all affected participants.

Harassment, threats, discrimination, unauthorized recording, or serious confidentiality violations may lead to suspension or removal. We will explain the basis and provide an opportunity to address the issue when appropriate; immediate protective action may be necessary for serious conduct. Any financial consequences will be stated in writing and remain subject to applicable law. Removal does not automatically forfeit all prepaid amounts or create an undisclosed penalty.

You may share honest opinions about your own experience. Nothing here prohibits lawful reviews, complaints, or reports to regulators. Feedback surveys and testimonials are optional and are not conditions of cancellation, refunds, or payment exceptions. Identifiable testimonials, photographs, or private feedback will be used in marketing only with separate permission.

9 Responsibility and Limitation of Liability

We provide services with reasonable care within the scope described in these terms and the applicable program agreement. Personal-development outcomes vary and depend on many factors; we do not promise a particular result.

To the extent permitted by law, the Company is not liable for indirect, incidental, special, or consequential losses arising from the services. This limitation does not exclude liability for fraud, intentional misconduct, gross negligence, or any liability or consumer remedy that cannot lawfully be limited. It does not eliminate our obligation to provide purchased services or required refunds.

We use third-party platforms for scheduling, communication, payments, and delivery. Temporary disruptions may occur. We will take reasonable steps to communicate material disruptions and provide an appropriate alternative or remedy if they prevent delivery of purchased services.

10 Governing Law and Resolving Concerns

Georgia law governs these terms, except where mandatory protections under another applicable jurisdiction control. Unless applicable law requires otherwise, legal proceedings relating to these terms may be brought in a Georgia state court or federal court with jurisdiction.

We encourage you to email us with concerns so we can try to resolve them promptly. This does not require you to delay a legal deadline or limit your right to contact a regulator, seek legal advice, use an available small-claims process, or exercise lawful payment-dispute rights.

11 Updates Written Changes and Continuing Obligations

We may update these terms for future purchases by posting a revised version with its effective date. Your existing enrollment remains governed by the version you accepted and any mutually accepted written changes. Merely posting a new version does not retroactively alter an existing agreement.

Material changes to an existing program’s price, payment obligations, included services, cancellation rights, or access period require your express agreement unless a change is legally required. Reasonable scheduling adjustments will be communicated and handled under Section 6 where relevant.

Specific written cancellation confirmations or amendments control the subjects they address. Payment obligations that have not been waived, confidentiality protections, intellectual-property restrictions, and provisions intended to apply after services end continue to apply to the extent permitted by law.

If a provision is unenforceable, the remaining provisions remain effective to the extent lawful. A decision not to enforce a provision on one occasion does not automatically waive it on another occasion, subject to applicable law.

12 Contact Information

Infinite Echo Transformation, LLC
Georgia, United States
Email for notices and cancellation requests: [email protected]
Additional contact: [email protected]
Website: https://sandravmontour.com
Business website: https://infiniteechotransformation.com
Instagram: @sandravmontour

For cancellation notices, please retain a copy of your email. If you receive a delivery failure, resend to the additional contact address. A request for clarification or acknowledgment does not add a requirement beyond the timely written notice described in Section 6.