Privacy Policy for Infinite Echo Transformation, LLC (DBA Sandra V. Montour)

Updated Effective Date: January 2025

Infinite Echo Transformation, LLC DBA Sandra V. Montour ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services. By using our services, you agree to the terms outlined in this policy.

We are headquartered in Georgia, United States, and this policy complies with applicable U.S. and international data privacy laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other state and federal privacy regulations.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name, email address, phone number, billing address, and payment details.Health-related acknowledgments (e.g., confirmation of no medical conditions required for participation in services).Information shared during sessions (e.g., spiritual goals, personal challenges).

1.2 Non-Personal Information

Browser type, operating system, and device information.IP address and browsing activity on our website.Cookies and similar tracking technologies.

1.3 Sensitive Information

Information disclosed during coaching or mentoring sessions, which will be treated with the utmost confidentiality.

1.4 Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.

2. Legal Basis for Processing Personal Data

We process your data based on the following legal grounds:

Consent: When you provide explicit consent to collect and process your information.

Contractual Necessity: To fulfill agreements and provide requested services.

Legal Compliance: To comply with legal and regulatory obligations.

Legitimate Interest: For business purposes, such as improving services and maintaining security.

3. How We Use Your Information

We use your information for the following purposes:

To provide and personalize coaching, mentoring, and healing services.

To process payments and maintain transaction records.

To communicate with you regarding appointments, updates, and promotional materials (with your consent).

To analyze trends and improve our offerings.

To comply with legal and regulatory requirements.

4. Disclosure of Information

We may share your information under these circumstances:

4.1 With Your Consent

When you provide explicit consent for a specific purpose.

4.2 Service Providers

To trusted third-party providers who assist with payment processing, email communication, scheduling, and data storage. These providers are bound by confidentiality agreements.

4.3 Legal Obligations

To comply with legal obligations, enforce agreements, or protect the rights, property, or safety of our business, clients, or others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of the business, your information may be transferred to the new entity.

We do not sell, rent, or trade your personal information to third parties.

5. Use of Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device to help us analyze website traffic, remember user preferences, and provide a better user experience.

You can manage or disable cookies through your browser settings. However, doing so may affect your ability to use some features of our website.

6. Your Rights

As a client, you have the following rights regarding your personal information:

Access and Correction: Request access to or correction of your personal data.

Data Deletion: Request deletion of your personal information, subject to legal or contractual obligations.

Consent Withdrawal: Withdraw consent for data processing at any time.

Opt-Out: Opt out of promotional communications by following the instructions in our emails or contacting us directly.

To exercise your rights, please contact us at [email protected]

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Session data may be retained to provide continuity in services unless deletion is requested.

8. International Data Transfers

If you are accessing our services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to such transfers.

9. Security Measures

We implement reasonable technical and organizational measures to protect your information, including:

Encryption of sensitive data during storage and transmission.

Access controls to restrict personal data access to authorized personnel only.

Regular audits and updates of our systems to prevent vulnerabilities.

Despite these efforts, no method of transmission or storage is completely secure.

You share information at your own risk.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date. We recommend reviewing this policy periodically for updates.

If significant changes are made, we will notify you by email or through a prominent notice on our website.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Infinite Echo Transformation, LLC DBA Sandra V. Montour

Email: [email protected]

By using our services, you acknowledge that you have read and understood this Privacy Policy.

Thank you for trusting Infinite Echo Transformation, LLC with your journey to transformation and healing.